Frequently Asked Questions

Do you have questions about car rental in Venice, Treviso Airport or throughout Veneto? In this section, you can find answers to the most common questions from our customers. We have collected the most important information to help you arrange your car rental in a simple, clear and hassle-free way.

1. How can I book a rental car?

You can book your rental car online quickly and easily. Select your rental dates, pickup and return location, and choose the vehicle category that best suits your needs. Before confirming your booking, you can review the price and rental conditions.

2. Where can I pick up the rental car?

We offer car rental solutions at Venice Marco Polo Airport (VCE), Treviso Canova Airport (TSF) and other locations throughout Veneto, subject to availability. Pickup location details will be provided with your booking.

3. Which payment methods can I use?

Several payment methods are available. Depending on the booking conditions, you can use debit cards and other payment options, including Visa, Mastercard, Apple Pay and Google Pay. Available payment methods may vary depending on the selected service or booking.

4. Do I have to pay in advance?

Payment conditions depend on the selected rate and booking. Some rental options allow you to make a reservation without making an upfront payment. All applicable payment conditions are shown before you confirm your reservation.

5. Can I cancel my reservation?

Yes, rates with free cancellation are available. Cancellation terms and conditions may vary depending on the selected rate. We recommend checking the specific cancellation conditions before confirming your booking.

6. What are the requirements for renting a car?

To rent a car, you must meet the requirements specified in the rental conditions. In general, the driver must meet the minimum age requirement and hold a valid driving licence for the required period. Requirements may vary depending on the vehicle category.

7. How do vehicle pickup and return work?

When you make your reservation, you will receive the information required for vehicle pickup and return. It is important to follow the times and instructions provided with your booking. If your plans change or you expect to be late, we recommend contacting us as soon as possible.

If you have any additional questions about car rental in Venice, Venice Marco Polo Airport, Treviso Airport or Veneto, feel free to contact us directly. Our team will be happy to help you find the right rental solution for your trip.